| Description: |
In Data Collection, we will introduce you to the basic elements of data collection planning. This includes explanations of data in its most basic forms and the reasons why unbiased data is of utmost value to your organization. The course outlines the steps of obtaining a truly representative sample from which to collect data. Once a sample has been obtained, a number of various data collection techniques can be used to record the observations of the data collectors. This course will be useful to anyone who is responsible for the collection of information used in process improvement efforts. |